Support

A human reads every message. We typically reply within two business days.

Get help with an app

Email support@idealistmedia.net and tell us:

• which app, and whether you're on iOS or Android;
• what happened, and what you expected to happen;
• a screenshot, if one helps show it.

Accounts & leaderboards

Forgot your password? Use the reset link on the app's sign-in screen. Want your account gone? See delete your account. To report an offensive display name on a leaderboard, email us with the game and the name — we review every report.

Billing & refunds

Purchases are processed by Apple and Google, so refunds go through them: request a refund from Apple or request a refund from Google Play. If you're stuck, email us and we'll point you the right way.

Privacy requests

To ask about or delete data connected to an app, email support@idealistmedia.net with the app name. Our privacy policy explains what we collect.